Refund Policy
Effective Date: 2/28/2025
Last Updated: 2/28/2025
1. General Refund Policy
All purchases are final and non-refundable. Refunds are only provided in cases of billing errors or legal obligations.
2. Eligibility for Refunds
- If you were charged incorrectly, contact support within 7 days.
- Refunds will not be issued for service downtime or user-requested cancellations.
3. How to Request a Refund
- Submit a request via support@eternavaultx.com.
- Refunds will be processed within 7-14 business days if approved.
4. Changes to This Policy
We may update this policy at any time. Continued use of our services indicates acceptance of these terms.
5. Contact Information
For refund-related inquiries, contact support@eternavaultx.com.